On the 2nd of November 2020 our webshop opened up for all our Mahlkönig customers in Germany! By expanding our online business to our home market, we are following up on the great success in the US.
24 HOURS SPARE PARTS SERVICE
As of now, the shop on www.mahlkoenig.com is offering burrs and spare parts all around the clock.
“We make sure that our Mahlkönig customers in Germany are having easy access to the spare parts they need. The webshop got equipped with smart product filters to help you picking the right article quickly. Orders can be placed with very few clicks and get processed by our team promptly. We want to reward our customers for their great trust in our premium grinders with no less than a premium after sales service.” says Ziya Boro, Chief Sales Officer.
COMPETENT ON-SITE SUPPORT
“For any rather complex service, especially when the exchange of a spare part requires opening the grinders’ casing, our local partners are ready to assist as usual.” confirms Ziya Boro. “You can find the closest Mahlkönig partner easily through the dealer search on the website. Trained technicians are well prepared to handle the correct exchange of the respective part with great competence and experience. This way, you can be sure that your grinder will work safely at all times.”
MAHLKÖNIG FANS WATCH OUT: HERE COMES THE “BUILD YOUR OWN EK43”
The webshop features a selection of merchandising products, too. Besides T-Shirts and pins in grinder shape there is another totally new special product in our shop portfolio: our coffee grinder icon the EK43 as a bricks set! It’s surely a highlight that will amaze all our dear Mahlkönig fans.
SAVE YOUR WELCOME GIFT!
To celebrate the shop opening with our German customers we are giving away one EK43 bricks set as a welcome gift.*
* For orders placed in November 2020. One EK43 bricks set per customer, only.
While stocks last.
Hear it from the People Behind the Bar The best innovations are the ones that make a difference every single day. In this customer testimonial, the team at dal.komm Coffee shares how The Mahlkönig Sync System has transformed their daily...
Speed, heat, grind uniformity, cost, flavor—flat burrs and conical burrs each come with their own strengths and weaknesses. Picking your coffee grinder’s burr type is one of the most consequential choices you’ll make for your coffee experience. That’s true for both...
You crack open a bag of your favorite coffee beans, the scent filling the air. You can’t wait to brew your first cup, but once that bag is open, how you store your beans makes a real difference to how...